Our new Patient Portal 
         with 

Natturra is transitioning to an online charting and booking system called JANE. 

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A few important things for you to note: 

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• New and returning clients of the clinic will have to have an account with Jane. If you already have a Jane account from another health care practitioner, you can add us as a health provider to your existing account.

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If you're new to Jane Click Here to create an account

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If you have an existing Jane account add Clinique Natturra​

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• New and returning clients will have to fill out our intake forms (this helps make sure we have all the accurate and up to date information including insurance info, medications, address, contact info etc.)
   

• We now ask that you provide a credit card on file. Our system is HIPAA/PIPEDA compliant and we only charge cards with your express authorization and in the case of missed appointments/no shows/late cancellations. 

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• ​You can no longer upload documents directly into your chart, but don’t worry, anything you want us to see you can bring with you to your appointment or email it tp us at info@natturra.com and we will include it in your file. 

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• If you have multiple family members that come to see us you can merge your accounts into a family account by following the instructions here. 

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• And, if you are into Apps, there’s an app for Jane that makes booking with us (and any other clinics you may frequent that also use the platform) a heck of a lot easier without having to remember a million passwords. Yay! Download for Apple or Download for Android.

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We’re Here to Help

If you are having difficulty logging in or completing your intake forms, an iPad is available at reception to assist you. If you need to fill out forms at the clinic, please arrive early to allow enough time to complete them without cutting into your appointment.

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Please note that clinic hours are 9:00 am –5:00 pm and we close from 12:00 pm –1:00 pm for lunch.

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You can continue booking and making changes to your appointments by phone if you prefer.

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Thank you for taking the time to set up your account, and we look forward to seeing you soon.

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Warm regards,

Clinique Natturra